TERMS & CONDITIONS

Dear Valued Spanish Students,

At SAY ZONTE!, we strive to provide you with the highest quality of service and ensure a smooth and enjoyable experience during your time with us.

As a small business, maintaining clear terms and conditions is crucial for us to uphold our commitment to excellence and fairness in all interactions.

These guidelines not only help us streamline our operations but also ensure that every client receives the attention and service they deserve.

Please take a moment to review our terms and conditions below. Should you have any questions or require further clarification, our team is always here to assist you.

  1. It is mandatory to register each class and event in our reservation system. All Spanish students must be registered with a phone number and email address for communication purposes. You have access to your scheduled appointments here: https://sayzonte.com/student/

2. In case of cancellation by the student with less than 12 hours’ notice, 100% of the class (or event) fee will be charged. Exceptions such as illness or other exceptional circumstances will be evaluated on a case-by-case basis.

3. Classes cannot be rescheduled if the client arrives late without giving at least 12 hours’ notice. The duration of the class will be reduced according to the delay time. Clients have a 5-minute grace period for their appointment

4. Payment for classes (packages) must be made after the second class. Price for events will be charged at the time of booking.

5. If the client is not satisfied with our service, we offer a 100% money-back guarantee.

Thank you for choosing SAY ZONTE! We look forward to continuing to serve you with dedication and professionalism.

Sincerely,
The SAY ZONTE! – Administration

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